Sie bauen Ihren eigenen Agenten für die Incident-Behebung?

→

Sie bauen Ihren eigenen Agenten für die Incident-Behebung?

→

Worauf Sie dabei achten sollten.

Sie bauen Ihren eigenen Agenten für die Incident-Behebung?

→

Worauf Sie dabei achten sollten.

Hyground vs.

incident.io

Hyground vs Dash0

Hyground vs incident.io: the investigation runs inside your cluster

incident.io runs the incident itself: response, on-call and status pages. Its Investigations agent now reads your cluster, your logs and your metrics too, and it does that from incident.io's cloud. Hyground does none of the coordination and all of the investigating, from inside the cluster, where the model and the credentials stay on your side of the boundary.

Ein fairer Start

incident.io is a full incident platform, and its Investigations product is a serious piece of work. It reads live Kubernetes state and queries Prometheus, Loki, Elasticsearch, OpenSearch, Datadog, Splunk and around twenty other sources. It grades its own confidence, links every finding to the evidence behind it, and can open a pull request that a human reviews and merges. Its models run under zero-data-retention agreements, and code analysis happens in sandboxed containers. All of that runs in incident.io's cloud, against credentials you hand over. Hyground covers only the investigation, and runs all of it inside your cluster.

Seite bei Seite

Hyground vs.

incident.io

auf einen Blick

Was eine Rolle spielt

Hyground

incident.io

Where it runs

Entirely in your own Kubernetes cluster, on-premises and air-gapped included.

In incident.io's cloud. Connectors reach into your systems from there.

Where your telemetry and credentials go

Both stay in your cluster. The only traffic leaving is the call to the model provider you choose.

You connect your sources to incident.io, and queries run from their cloud. Sensitive data can be redacted before it reaches a model.

LLM choice

Any provider through LiteLLM: a cloud model in your own tenant, a self-hosted model, or any OpenAI-compatible API.

OpenAI, Anthropic and Google Vertex, chosen by incident.io, under zero-data-retention agreements. No customer choice documented.

Kubernetes access

The full cluster API from inside the cluster, read-only and RBAC-scoped.

Read-only list and describe, discovered through your AWS or Google Cloud account or a kubeconfig you supply.

Code changes

Hyground reads GitHub and GitLab and writes nothing to them. It recommends the change; a person makes it.

Opens a pull request you review and merge, or hands the change to your own coding agent. It never merges or deploys.

On-call, response and status pages

Not offered. Hyground takes the alert and hands findings back to whatever runs your incidents.

The whole lifecycle: on-call schedules, alert routing, incident response, post-mortems and status pages.

Your documentation and runbooks

Confluence Cloud and on-premises, up to 100 Git repositories, Artifactory and uploaded files, embedded inside your cluster.

Runbooks and reference docs you give Nexus, searchable from the agent and held in their cloud.

Pricing model

Priced on infrastructure size, not seats. Quote on request.

Per user per month, from a free tier to Enterprise, with on-call priced per user on top.

Zum Vergleichen wischen

Warum Teams Hyground wählen

Wo sich Hyground unterscheidet

The whole investigation runs in your cluster

Hyground installs by Helm into your own Kubernetes cluster, and the reasoning happens there: the agents, the knowledge base, the audit trail and the connection to your model. incident.io's Investigations agent reasons in incident.io's cloud and reaches into your systems with the credentials you connect.

Any model, including one you host yourself

Hyground connects to any LLM provider through LiteLLM: a cloud model in your own tenant, a self-hosted model, or any OpenAI-compatible endpoint. incident.io runs on OpenAI, Anthropic and Google Vertex under zero-data-retention agreements, which is a real protection, but the choice is theirs rather than yours and none of the options is self-hosted.

Full cluster access, not a read-only window

Both products read Kubernetes, so the question is how much. incident.io lists and describes resources through credentials from your cloud account, which answers what is running and what is failing. Hyground has the cluster API from inside the cluster, alongside Prometheus, Loki, Elasticsearch, OpenSearch, Jaeger and InfluxDB, under one gateway and one audit trail.

Nothing to connect, because nothing leaves

With incident.io you connect each source and the queries run from their cloud, with redaction available before data reaches a model. With Hyground there is no connection step of that kind: the agent is already inside the perimeter, so the telemetry never goes anywhere, and the only traffic that leaves is the call to your model provider.

Your runbooks are indexed inside the cluster

Hyground ingests Confluence, Cloud and on-premises, up to 100 Git repositories, Artifactory and uploaded files, and embeds them in a vector store that stays in your cluster. incident.io holds the documentation you give Nexus in its own cloud, where it also stays when you leave.

Built to sit beside your incident platform

Hyground has no on-call schedules, no alert routing and no status pages, and is not trying to have them. If incident.io already runs your incident process, the pattern that works is to keep it there, send the alert to Hyground, and post the investigation back into the incident channel.

ENTSCHEIDUNG

Wann welche Plattform passt

These products overlap on investigation and nowhere else. incident.io runs the incident; Hyground runs the investigation inside your cluster. The decision is usually about what your security review will accept, not about features.

Wählen Sie Hyground wenn

Your telemetry and credentials are not allowed to sit in a vendor cloud. You want to choose the model that reasons over your infrastructure, or to host it yourself. You run on-premises and air-gapped sites, where a SaaS control plane is not an option.

Wählen Sie

incident.io

wenn

You want on-call, response, post-mortems and status pages in one platform. A SaaS control plane is acceptable. And you want investigations that reach your telemetry and can open a pull request without you assembling any of it yourself.